Refund policy

Refund Policy

MarouFlick is committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions:

  1. Eligibility for Refunds:

    • Refund requests must be made within 30 days of receiving your order.
    • The item must be returned in its original condition, unused, and in the original packaging.
    • Proof of purchase must be provided.
  2. Refund Process:

    • Contact our customer service team at info@marouflick.com to initiate a refund.
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • Approved refunds will be processed within 14 business days and will be applied to your original method of payment.
  3. Non-Refundable Items:

    • Gift cards
    • Downloadable software products
    • Items on sale or clearance

If you have any questions regarding our refund policy, please contact us at info@marouflick.com.