Return Policy
MarouFlick is committed to ensuring that you are completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item under the following conditions:
Return Eligibility:
- Items must be returned within 30 days of receipt.
- Items must be unused, in the same condition that you received them, and in their original packaging.
- Proof of purchase must be provided.
Return Process:
- To initiate a return, please contact our customer service team at info@marouflick.com with your order details.
- Our team will provide you with instructions on how to return your item.
- Return shipping costs are the responsibility of the customer, except in cases where the return is due to our error (e.g., incorrect or defective item).
Inspection and Refund:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed within 14 business days and applied to your original method of payment.
Non-Returnable Items:
- Gift cards
- Downloadable software products
- Items on sale or clearance
If you have any questions about our return policy, please contact us at info@marouflick.com.